To log a support call, please email firstname.lastname@example.org with a description of your problem, and we'll get back to you as soon as possible.
If you are speaking to a support representative, you will be given a nine digit code, please type that into the Session ID box below. Click the CONNECT button and download the app.
Open and run it, and accept all questions and prompts, and we'll be helping you remotely.
For remote support
To check on the current FileCloud status, click here